:root{--primary:#06c;--primary-dark:#0052a3;--primary-light:#e6f0ff;--secondary:#6366f1;--accent:#10b981;--white:#fff;--gray-50:#f9fafb;--gray-100:#f3f4f6;--gray-200:#e5e7eb;--gray-300:#d1d5db;--gray-400:#9ca3af;--gray-500:#6b7280;--gray-600:#4b5563;--gray-700:#374151;--gray-800:#1f2937;--gray-900:#111827;--success:#10b981;--warning:#f59e0b;--error:#ef4444;--info:#3b82f6;--font-family:"Inter",-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,sans-serif;--font-size-xs:0.75rem;--font-size-sm:0.875rem;--font-size-base:1rem;--font-size-lg:1.125rem;--font-size-xl:1.25rem;--font-size-2xl:1.5rem;--font-size-3xl:1.875rem;--font-size-4xl:2.25rem;--spacing-xs:0.25rem;--spacing-sm:0.5rem;--spacing-md:1rem;--spacing-lg:1.5rem;--spacing-xl:2rem;--spacing-2xl:3rem;--spacing-3xl:4rem;--shadow-sm:0 1px 2px 0 rgba(0,0,0,.05);--shadow-md:0 4px 6px -1px rgba(0,0,0,.1),0 2px 4px -2px rgba(0,0,0,.1);--shadow-lg:0 10px 15px -3px rgba(0,0,0,.1),0 4px 6px -4px rgba(0,0,0,.1);--shadow-xl:0 20px 25px -5px rgba(0,0,0,.1),0 8px 10px -6px rgba(0,0,0,.1);--shadow-2xl:0 25px 50px -12px rgba(0,0,0,.25);--radius-sm:0.375rem;--radius-md:0.5rem;--radius-lg:0.75rem;--radius-xl:1rem;--radius-2xl:1.5rem;--radius-full:9999px;--transition-fast:150ms ease;--transition-base:200ms ease;--transition-slow:300ms ease}*,:after,:before{box-sizing:border-box;margin:0;padding:0}html{scroll-behavior:smooth}body{background-color:var(--white);color:var(--gray-700);font-family:var(--font-family);font-size:var(--font-size-base);line-height:1.6;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}a{color:var(--primary);text-decoration:none;transition:color var(--transition-fast)}a:hover{color:var(--primary-dark)}img{height:auto;max-width:100%}button{background:none;border:none;cursor:pointer;font-family:inherit}input,select,textarea{font-family:inherit;font-size:inherit}.container{margin:0 auto;max-width:1200px;padding:0 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hsla(0,0%,100%,.3);border-radius:99px;color:var(--white);cursor:pointer;font-size:.9rem;font-weight:500;padding:.5rem 1rem;transition:all .2s ease;white-space:nowrap}.search-tab:hover{background:hsla(0,0%,100%,.4);transform:translateY(-1px)}.search-tab.active{background:var(--white);border-color:var(--white);box-shadow:0 4px 12px rgba(0,0,0,.1);color:var(--primary);font-weight:600}.search-container{margin:0 auto;max-width:700px}.search-box{align-items:center;background:#fff;border:1px solid hsla(0,0%,100%,.6);border-radius:4px;display:flex;padding:.5rem .75rem}.search-icon{color:var(--gray-400);font-size:var(--font-size-xl);padding:0 var(--spacing-md)}.search-input{background:transparent;border:none;flex:1;font-size:1rem;outline:none;padding:.75rem 1rem}.search-input::placeholder{color:var(--gray-400);font-weight:400}.search-btn{background:#fa6105;border-radius:4px;color:var(--white);font-size:.9rem;font-weight:600;padding:.65rem 1.5rem;transition:all 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h2{color:var(--gray-800);font-size:var(--font-size-2xl);margin-bottom:30px}.close-results{color:var(--gray-500);font-size:var(--font-size-xl);padding:var(--spacing-xs);transition:color var(--transition-fast)}.close-results:hover{color:var(--gray-800)}.results-list{display:flex;flex-direction:column;gap:var(--spacing-sm)}.result-entry{background:transparent;border:none;border-radius:0;box-shadow:none;padding:var(--spacing-sm) 0}.result-message{color:var(--gray-800);font-size:1rem;line-height:1.5;margin-bottom:20px;max-width:750px}.result-message strong{font-weight:400!important}.search-context-bubble{background:var(--gray-100);border-radius:var(--radius-lg);border-bottom-left-radius:4px;color:var(--gray-600);display:inline-block;font-size:.9rem;font-style:italic;margin-bottom:1rem;padding:.5rem 1rem}.result-message strong{color:var(--gray-900);font-weight:600}.results-grid{display:grid;gap:var(--spacing-lg);grid-template-columns:repeat(3,1fr)}@media (max-width:900px){.results-grid{grid-template-columns:repeat(2,1fr)}}@media (max-width:600px){.results-grid{grid-template-columns:1fr}}.result-card{align-items:flex-start;background:var(--white);border:1px solid var(--gray-200);border-radius:16px;box-shadow:0 2px 12px rgba(0,0,0,.06);cursor:pointer;display:flex;gap:var(--spacing-md);padding:var(--spacing-md) var(--spacing-lg);transition:all var(--transition-base)}.result-card:hover{border-color:var(--primary);box-shadow:0 8px 24px rgba(0,102,204,.12);transform:translateY(-4px)}.result-icon{align-items:center;background:#eff6ff;border-radius:12px;display:flex;flex-shrink:0;font-size:1.4rem;height:48px;justify-content:center;width:48px}.result-content{flex:1}.result-title{color:#1e3a8a;font-size:.95rem;font-weight:600;margin-bottom:4px}.result-summary{color:var(--gray-500);display:-webkit-box;font-size:.8rem;-webkit-line-clamp:2;line-height:1.5;-webkit-box-orient:vertical;overflow:hidden}.categories{padding:var(--spacing-3xl) 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var(--gray-700);padding-top:var(--spacing-xl);text-align:center}.chat-widget{bottom:var(--spacing-xl);position:fixed;right:var(--spacing-xl);z-index:1000}.chat-button{align-items:center;background:#fa6105;border-radius:var(--radius-full);box-shadow:var(--shadow-xl);color:var(--white);display:flex;font-weight:600;gap:var(--spacing-sm);padding:var(--spacing-md) var(--spacing-xl);position:relative;transition:transform var(--transition-base),box-shadow var(--transition-base)}.chat-button:hover{box-shadow:var(--shadow-2xl);transform:scale(1.05)}.chat-icon{font-size:var(--font-size-xl)}.chat-articles{gap:var(--spacing-xs)}.chat-article{align-items:center;background:var(--primary-light);border:1px solid var(--primary);border-radius:var(--radius-md);cursor:pointer;display:flex;gap:var(--spacing-sm);padding:var(--spacing-sm) var(--spacing-md);transition:transform var(--transition-fast),background var(--transition-fast)}.chat-article:hover{background:#dbeafe;transform:translateX(2px)}.chat-article-icon{font-size:1.2rem}.chat-article-title{color:var(--primary-dark);font-size:var(--font-size-sm);font-weight:500}.chat-window{animation:slideUp .3s ease;backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px);background:hsla(0,0%,100%,.92);border:1px solid hsla(0,0%,100%,.6);border-radius:20px;bottom:calc(100% + var(--spacing-md));box-shadow:0 20px 60px rgba(0,0,0,.15);display:none;flex-direction:column;max-width:calc(100vw - 2rem);overflow:hidden;position:absolute;right:0;width:380px}.chat-window.active{display:flex!important}@keyframes slideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.chat-header{backdrop-filter:blur(8px);background:linear-gradient(135deg,rgba(0,102,204,.95),rgba(99,102,241,.9));color:var(--white);justify-content:space-between;padding:var(--spacing-sm) 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var(--gray-200);color:var(--gray-600);font-size:.95em;margin-top:16px;padding-top:12px}.chat-articles{display:flex;flex-direction:column;gap:var(--spacing-sm);margin-top:var(--spacing-sm)}@keyframes shake{0%,to{transform:translateX(0)}25%{transform:translateX(-5px)}75%{transform:translateX(5px)}}.highlight-shake{animation:shake .4s ease-in-out}.typing-cursor{animation:blink .8s infinite;color:var(--primary);display:inline;font-weight:700}@keyframes blink{0%,50%{opacity:1}51%,to{opacity:0}}.streaming-text{white-space:pre-wrap}.chat-product-buttons{display:flex;flex-wrap:wrap;gap:8px;margin-top:12px}.chat-product-btn{align-items:center;background:var(--gray-50);border:1px solid var(--gray-200);border-radius:20px;color:var(--gray-700);cursor:pointer;display:inline-flex;font-size:.85rem;gap:6px;padding:8px 14px;transition:all .2s}.chat-product-btn:hover{background:var(--primary);border-color:var(--primary);color:#fff;transform:scale(1.02)}.chat-articles-title{color:var(--gray-500);font-size:.8rem;margin:10px 0 6px}.chat-quick-replies{display:flex;flex-wrap:wrap;gap:var(--spacing-sm);padding:0 var(--spacing-lg) var(--spacing-md)}.quick-reply-btn{background:var(--gray-100);border-radius:var(--radius-full);color:var(--gray-700);font-size:var(--font-size-sm);padding:var(--spacing-xs) var(--spacing-md);transition:all var(--transition-fast)}.quick-reply-btn:hover{background:var(--primary);color:var(--white)}.chat-input-container{background:var(--gray-50);border-top:1px solid var(--gray-200);display:flex;gap:var(--spacing-sm);padding:var(--spacing-md) var(--spacing-lg)}.chat-input{border:1px solid var(--gray-300);border-radius:var(--radius-lg);flex:1;outline:none;padding:var(--spacing-sm) var(--spacing-md);transition:border-color 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2rem);overflow:hidden;position:absolute;right:0;width:380px}.ticket-form.active{display:flex}.ticket-form-content{gap:var(--spacing-md);max-height:400px;overflow-y:auto;padding:var(--spacing-lg)}.form-group,.ticket-form-content{display:flex;flex-direction:column}.form-group{gap:var(--spacing-xs)}.form-group label{color:var(--gray-700);font-size:var(--font-size-sm);font-weight:500}.form-group input,.form-group select,.form-group textarea{border:1px solid var(--gray-300);border-radius:var(--radius-md);outline:none;padding:var(--spacing-sm) var(--spacing-md);transition:border-color var(--transition-fast)}.form-group input:focus,.form-group select:focus,.form-group textarea:focus{border-color:var(--primary)}.form-group textarea{resize:vertical}.ticket-submit{background:var(--primary);border-radius:var(--radius-lg);color:var(--white);font-weight:600;padding:var(--spacing-md);transition:background var(--transition-fast)}.ticket-submit:hover{background:var(--primary-dark)}.ticket-success{padding:var(--spacing-2xl);text-align:center}.ticket-success-icon{font-size:4rem;margin-bottom:var(--spacing-md)}.ticket-success h3{color:var(--gray-800);margin-bottom:var(--spacing-sm)}.ticket-success p{color:var(--gray-500);font-size:var(--font-size-sm)}@media (max-width:768px){.hero-title{font-size:2rem;line-height:1.2}.search-tabs{flex-wrap:nowrap;justify-content:flex-start;overflow-x:auto;scroll-snap-type:x mandatory;-webkit-overflow-scrolling:touch;margin:0 -1rem 1rem;padding:0 1rem 10px;scrollbar-width:none;-ms-overflow-style:none}.search-tabs::-webkit-scrollbar{display:none}.search-tab{backdrop-filter:blur(10px);background:hsla(0,0%,100%,.2);flex:0 0 auto;scroll-snap-align:center}.search-box{border-radius:24px;border-radius:30px;flex-direction:column;gap:var(--spacing-sm);padding:6px}.search-input{background:hsla(0,0%,100%,.5);padding:12px 16px;text-align:left}.search-btn,.search-input{border-radius:20px;width:100%}.search-btn{animation:pulse-soft 2s infinite;padding:12px}@keyframes pulse-soft{0%{box-shadow:0 0 0 0 rgba(0,102,204,.4)}70%{box-shadow:0 0 0 6px rgba(0,102,204,0)}to{box-shadow:0 0 0 0 rgba(0,102,204,0)}}.chat-button .chat-label,.nav,.search-icon{display:none}.chat-button{border-radius:50%;box-shadow:0 4px 14px rgba(0,0,0,.2);height:56px;justify-content:center;padding:0;width:56px}.chat-icon{font-size:1.5rem}.chat-window{bottom:80px;left:1rem;max-height:70vh;max-width:none;position:fixed;right:1rem;width:auto;z-index:1001}}@media (max-width:480px){.container{padding:0 var(--spacing-md)}.hero{padding:var(--spacing-2xl) 0}.hero-title,.section-title{font-size:var(--font-size-2xl)}.cards-grid,.category-grid{grid-template-columns:1fr}}.pagination-controls{align-items:center;background:var(--gray-50);border-radius:var(--radius-lg);display:flex;gap:var(--spacing-md);justify-content:center;margin-top:var(--spacing-lg);padding:var(--spacing-md)}.pagination-btn{align-items:center;background:var(--primary);border:none;border-radius:var(--radius-md);color:var(--white);cursor:pointer;display:inline-flex;font-size:var(--font-size-sm);font-weight:500;gap:var(--spacing-xs);padding:var(--spacing-sm) var(--spacing-md);transition:all .2s ease}.pagination-btn:hover:not(:disabled){background:var(--primary-dark);transform:translateY(-1px)}.pagination-btn:disabled{background:var(--gray-300);color:var(--gray-500);cursor:not-allowed;opacity:.7}.pagination-info{color:var(--gray-600);font-size:var(--font-size-sm)}.pagination-info strong{color:var(--gray-800)}@media (max-width:480px){.pagination-controls{flex-wrap:wrap;gap:var(--spacing-sm)}.pagination-btn{font-size:var(--font-size-xs);padding:var(--spacing-xs) var(--spacing-sm)}}.context-block{background:rgba(224,242,254,.2);border-radius:12px;margin-top:25px;padding:14px;text-align:center}.context-question{color:#fff;font-weight:600;margin-bottom:10px}.context-options{display:flex;flex-wrap:wrap;gap:10px;justify-content:center}.choice-tab{align-items:center;border:0;border-radius:999px;cursor:pointer;display:inline-flex;justify-content:center;padding:10px 14px}